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It is likely that any clerk aged under 30 can understand English, if spoken slowly, and I hope it is the same for you the other way... Then, tell them that you are fed up of rip-off commissions charge in intra-EU wire transfers, that that's illegal, and that you want a claim form for the "Defensor del Cliente" ("Ombudsman") of that bank, just to begin with, and that if you are not given back all the commissions unduly charged to your account, you will get in touch with the AUSBANC ("Asociaci�n de Usuarios de Banca", a quite strong bank users' association) to defend your rights and to make sure they don't keep doing illegal charges to your account. |
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| Posts: 399 | Location: Madrid | Registered: 05 July 2001 | |
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"the man!"
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hi manchesterpaul, go to the caixa branch on calle arena n� 24 (between puerta del sol and plaza de isabel II) on the north side of the street closer to plaza isable II (metro opera). this is my home branch and there is a guy that works there named ram�n. he speaks decent english but be patient as he can get nervious when speaking. i think that christina (another employee there) also does a bit of english. they are all very nice and helpful. they will explain all the commissions and charges to you if you ask. i am around there most mornings 11:00am(ish)mon.-fri. doing banking deeds so feel free to call me on 656266844 (my cell) if you want me to go in with you and help ya out. tip: no matter who you are and where you bank, get to know the employees of your home branch (or the one where you go most often). the branch is allowed to use their discretion to charge you less commissions than what is "on the books". i have a great relationship with mine and they cut me breaks VERY often on transfers sent and received, etc... saludos, jer...
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| Posts: 12254 | Location: ny, u.s.a. --> madrid, spain --> the plaza mayor ! | Registered: 30 June 1998 | |
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Another thing that works - it was suggested to me by a friend and I have tried it too - is ARGUE! I was told I needed my actual DNI card to open up a 'native' person account, even though I had official confirmation of my number and my passport with me I said I don't have to, she said I did, I said I don't have to, she said I did, I said I don't have to, she said I did, I said I don't have to, she said I did, I said I don't have to, she said I did, I said I don't have to, she said, JODER, �VALE! And gave me my account!  Another time, I was trying to cash a cheque, again without my DNI card, although this time without my passport either, but I did have my EU driving licence, she said I couldn't cash the cheque, I said I could, she said I couldn't, I said I could, she said I couldn't, I said I could, she said I couldn't, I said I could, she said I couldn't, I said �JODER! she said "Somos muy pesados aqui en espa�a", and I left. So it doesn't ALWAYS work. Cervantes
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| Posts: 345 | Location: a town in La Mancha I'd prefer not to recall | Registered: 22 February 2004 | |
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"the man!"
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cheers Cervantes, now that's the way to buid up a good relationship with your bank  :jeje: saludos, jer...
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| Posts: 12254 | Location: ny, u.s.a. --> madrid, spain --> the plaza mayor ! | Registered: 30 June 1998 | |
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My driving licence is European, it has a very pretty European flag on it, and it should be recognised throughout Europe. Therefore it should be just as accepted as a Spanish one. I know a joke about befriending a bank manager, but its too rude to tell here... Cervantes
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| Posts: 345 | Location: a town in La Mancha I'd prefer not to recall | Registered: 22 February 2004 | |
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I went back to my 'favourite' bank yesterday. The person at the counter wasn't the usual woman (although she was there too) but who I believe to be the bald newsreader from Telemadrid (local TV stations obviously don't pay that well in Madrid). I handed over my cheque to be cashed, and the man looked at it and said "How much do you want". I was a little puzzled. I said, "erm, all of it". He said "You can't. The cheque is badly written." I frowned. He showed me the front. in numbers "270.70�" in words "dos cientos setenta - " (no "setenta centimos") I was confused. Is he really saying that I can't cash this cheque because my boss forgot to put the 70c on the end? What I am trying to do, STEAL 70 cents from my boss?!!?!?!?! I said "Erm... ok, can I have the lower amount?" "Yes" he said. Man, I hate that bank. Cervantes
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| Posts: 345 | Location: a town in La Mancha I'd prefer not to recall | Registered: 22 February 2004 | |
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"the man!"
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quote: What I am trying to do, STEAL 70 cents from my boss?!!?!?!?!
well, if we look at a large corporation that employs thousands of people, if each employee steals 70 cents, the money can really add up quote: Man, I hate that bank.
change banks. saludos, jer...
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| Posts: 12254 | Location: ny, u.s.a. --> madrid, spain --> the plaza mayor ! | Registered: 30 June 1998 | |
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I only go there to cash cheques. It isn't my bank, it's the nearest Banco Sabadell to my flat. Yes, if we ALL tried to steal 70c, that would be a lot, but we aren't ALL trying to do it, and there i no reason why *I* would want to. And anyway, I would be stealing from my EMPLOYER not from the bank itself. Cervantes
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| Posts: 345 | Location: a town in La Mancha I'd prefer not to recall | Registered: 22 February 2004 | |
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"the man!"
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:jeje: :jeje: :jeje: :jeje: :jeje: :jeje: :jeje: :jeje: saludos, jer...
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| Posts: 12254 | Location: ny, u.s.a. --> madrid, spain --> the plaza mayor ! | Registered: 30 June 1998 | |
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:cry: 
- rent or buy a cell phone from me for your stay in spain, more info at 
- already have a cell phone, get a spanish SIM card for it at 
