well all I can say is it is still not working here in Javea. I have called telefonica a number of times and they tell me it is a problem specific to the Javea area.

Although they have been helpful, we had a fault on the line for about 8 months until today. the telephone lines crackled and were inaudible at times, internet and TV either stalled or gave up all together. Engineers came and went, saying there was no problem. Well after a few days of limited or no service, I checked the cables int he telefonica box (possibly against the Law) and found that one was dislodged and moving around.

After a swift repair, no crackles and instant internet, I retried the OV (or yellow button) with no success. I think it used to work on TVE1 and TVE2 on some programs a year or so ago but that stopped working a long time ago. Now Fox AXN etc have no original languages.

I asked telefonica and they have no idea what the problem is. I think that the service has possibly been removed, just like the web service that was once available via the TV.

hey JaveaJohn.

i think that those who live "out there" and not in a decent sized city are at a certain disadvantage as far as infrastructure and service like these go.

i (live in the center of madrid) have had imagenio for over a month now and feel it is safe to post my experience with imagenio from telefónica.

we decide to put in imagenio because we were paying 20 euros for a basic phone line + 40 euros for adsl & all national calls to fixed lines via ya.com for a total of 60 euros a month. we wanted to have more english language tv for baby lync so he could watch all his toons in english. we are trying to expose him to as much english as possible at this young age.

i was told that the full trio with imagenio family package would cost 80 euros a month and only 20 euros the first 3 months as they were having a special. the trio is tv + internet 3MB + phone and calls to national landlines.

i went into a telefónica shop around the corner from my apt. on a thurs. afternoon around 4pm. i signed up and was told that they would call me within 10 days to set up an appointment for installation.

the next morning atound 11am i was FLOORED when my cell phone rang and it was the installation tech asking if i was going to be at home within an hour or so as he wanted to come by and do the installation. i was around my neighborhood at the time so i said i would meet him at my place at 12noon. i was NOT about to tell him to come another day as in spain that would mean "come in a month or so"

we met at noonish, he installed the router and configured the service, etc...

i made sure it all (wifi included) worked with my MacBook Pro and ena's iMac as i had read on a lot of spanish forums that telefónica was installing 2 different types of modems and one of them was incompatible with Macintosh.

i asked the technician how it was possible that they would come the day after i signed up and he told me that with all of the competition these days (jazztelia tv, orange, ono, etc...), they really put a move on when a new client signs up.

the service so far has been great. neither the tv, phone nor internet has cashed in the 6 weeks we have had it.

as for the v.o. in english, it has been pretty solid and the (in)famous littel yellow button has responded well to our needs.

i must say that the 4 disney channels alone are worth the service as they are all available in english.

once in a while some channels that are supposed to offer v.o. do not change to english when you try to change them but ena works at a tv station and she tells me that it is because whoever is working in the broadcast booth at the time has simply forgotten to turn on the "dual broadcasting". it does not happen enough to be a bother so we are fine with the service.

saludos,
jer...

Thanks for you input Jer, I know living out of big cities affects the technology available. For example the services offered by these telephony giants is much reduced. Orange and Jazztel offer limited services, Ono do not offer anything.

The trouble with my system, which has rarely ´crashed´ is that the engineer in the first place had not connected the one of the cables correctly. I have had 7 visits from different engineers, none finding a fault but all ever so helpful. I am on my 4th new phone - as they thought that could be the only fac tor in the excessive noise on the line.

Obviously this faux pas has made my enjoyment somewhat restricted. The service has been excellent overall.

The yellow button is driving us up the wall at the moment, I dont mind watching programs in Spanish with subtitles, but obviously prefer it in the original language. Try watching BUZZ in Japanese, its fantastic....lol

saludos
John